Author Archive for Julie Walker – Page 2

Introducing Ken Skadal

 

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Prévu Relocation Concierge Services/Move Resource Group, LLC, is pleased to announce that Ken Skadal has joined our team as the Manager of Business Development. Ken comes with a wealth of experience within the relocation industry, having spent the last four years as the Regional Sales Manager and Business Development Officer for Square Cow Moovers.  Ken’s experience also includes many years in the hospitality industry.  We view his commitment to excellent customer service and proven business development as the perfect addition to our already extraordinary team of professionals.   Networking and relationship building are two of Ken’s strongest attributes and as the Manager of Business Development he will be dedicated to serving and continuing to expand our business connections.

 

Ken has been married to his wife, Kat, for six years and has four children.  As a family, they are committed to giving back to the community through their church and other civic opportunities and they have a passion for foster parenting and adoption.  Ken enjoys watching hockey, playing golf, working out, and traveling.

 

Welcome aboard, Ken! We are excited to have you as our newest team member!

 

Move Resource Group, LLC, is the corporate relocation management division of Prévu Relocation Concierge Services.  

 

281-205-7596

 

 

 

 

 

 

 

 

 

Moving During the Holidays: Controlling the Chaos

 

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Our Prévu team has learned a lot of lessons over the years as a relocation concierge services company.  The most important of those lessons is that we should always expect the unexpected.  Our friends and colleagues are always surprised to learn that we have many clients who move right before or during the busy holiday season.  They wonder why a client would choose to add relocating their home and family to an already stressful time of the year.  What we have learned and remind everyone is this – moving is a task that happens 365 days a year.  People have various reasons for moving;  ranging from job transfers, retirement, sudden life changes, etc.  Houses get put on the market and once the sale is final, a move must commence, regardless of the time of year!

 

Since Prévu’s beginning, our relocation and organization specialists have packed, unpacked, organized, and displayed numerous holiday decorations for clients.  We have turned houses into homes for clients the day before Thanksgiving, so they can host their family and show off their new home without the stress of boxes in the way.  We have displayed Christmas trees for families on Christmas Eve so their children can wake up the next morning and run excitedly to see what goodies Santa has left for them.  These are the small gestures that create peaceful memories for our clients.  We love to go above and beyond the expectations of our clients! 

 

On a regular day, we create order out of chaos for our clients.  During the holidays, the chaos and stress increase even more.  There is no better feeling for our team than leaving a project at the end of the day knowing our client is delighted with our performance.  We love to leave them saying, “WOW!”

 

Contact us to find out how we can help you or your clients relocation and organization during these busy holidays.

 

 

Move Expectations: Raising the Bar

 

Frustrated Young Couple With Moving Boxes At Home

 

When folks begin the move process, their expectation of how the move will go is usually set pretty low and typically becomes a dreaded undertaking.  Reality is that most homes are not organized the way they should be and people do not have the time once the decision to move is made; therefore, the process becomes a “hold your nose, jump in, and hope for the best” prospect.  Or, at the very least, hope for no major fails.

 

 

 

In order to get recommendations, people typically seek out friends/colleagues who have recently been through the experience.  Then they invite a few companies out, hear the sales pitch from the moving company rep as they walk through the client’s home, and stand by helplessly as the rep looks through nooks, crannies, and personal belongings.  A bid is finally presented based on either how much weight or cubic feet of belongings will need to be relocated. 

 

The system is without consideration of a family’s wants and/or needs.  It is just a matter of numbers and a roll of the dice once the contract is signed as to whether a good crew will show up, largely based on whether the estimator did an honest job with the bid process.   The belongings are packed into boxes by a bunch of movers that do not personally know the client, loaded onto a truck, driven to a new home, and then unloaded.   For many people, just watching the process produces a lot of grimaces, crossed fingers, and closed eyes as they hope for minimal breakage and/or damage to their valued possessions. 

 

After the movers walk out of the door, a mess of boxes, bubble wrap, packing paper, and scuffs are left behind.

 

There is a better way to move!

 

The Prévu team reinserts the human factor by getting to know the family and their goals.   There is no reason for anyone to settle for the “just the way it goes” culture that has infiltrated the move industry.  There are great moving companies with dedicated crews out there but the problem is that the average customer has no idea who they are and how to get to them.  Prévu works on behalf of our clients, securing those great movers, crews, and vendors that fit the unique needs of the client. 

 

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Do not rely on luck when moving a household, but rather hire experts like Prévu to navigate the process.  People hire a wedding planner to plan the most important day of their life, or a contractor to build a home, and an architect to design the home.  Why risk it all at the end when precious belongings are at stake?

 

Imagine this:

A trusted expert responsible for overseeing the move of your home.

 

Having a well thought out plan based on the needs of your family.

 

Procuring a trustworthy team of service providers who show up on time, with the right equipment, and executing a great job under the watchful eyes of Prévu’s trained professionals.

 

Having all of your boxes unpacked with care as our professional organizers arrange every drawer, make every bed, properly fold and store your linens, and place everything in closets, on bookshelves, and in cabinets.

 

You walk into your new home, with the vision as lovely as you hoped, without stress, sweat, or tears.

 

happy-couple

 

Moves really can happen just this way.   Call Prévu Relocation Concierge Services before you move and you can experience a stress-free, professional experience from a team who truly cares and has the expertise to go way above your expectations!

 

Call us today at 281-205-7956 or email for more information!

 

Top 5 Tips When Downsizing

 

 downsizing

 

Prévu works with many clients who are in various seasons in life.  Some of which are planning to downsize when moving to a new home.  They may have become empty nesters and no longer need such a large space. Some are moving into the new high rise properties being built all around the greater Houston area.  Others may want to move into a gated, townhome community to reduce their lawn maintenance.  Regardless of the reason, downsizing your space when moving to a new home can present a challenge. Prévu is here to help! We are experts at putting a plan into place to make the transition easier for our clients.

 

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Here are our top 5 tips to consider when downsizing your residence:

 

  • Start purging early! You have decided to move and are making plans to put your house on the market.  You will need to identify items in these three ways: Keep, Trash, and Donate. Start sorting these into bins.  This is the most difficult part because we are emotionally attached to our things.  However, there are ways to keep memories without keeping all the things.  Less does not mean none.  Perhaps the process of purging is too overwhelming to handle in one event.  If so, do what you can and then set a schedule to take it a step at a time while utilizing storage options for what will fit comfortably into your new home.   

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  • Reduce duplicate items and toss useless items. Do you have 4 measuring cups? How about 12 white wine glasses? Or 15 dish towels? Think about how often you really use all of these duplicate items and get rid of the extras. Maybe you only use the 12 wine glasses once a year at the holidays, but use 4 of them on a regular basis. Get rid of 8 and then when that once a year event occurs, consider borrowing or renting what you need.  Keep only the Tupperware that has a matching lid.  Get rid of the plastic cottage cheese container.  The frying pan without a handle?  Toss it!  Take stock of what you have and if necessary, invest in a good set of storage containers/lids and matching pots/pans.  Reduce the clutter and duplicates and you will be amazed at how much space you will save.

measuring cups

 

  • Think about your new space. Maybe your new home will not have a closet in the foyer or a large linen closet in the hallway. Consider furniture and storage options that are multifunctional. A leather ottoman that has a storage space inside can store your winter blankets. End table with drawers can store seasonal table linens. A lovely armoire may be perfect for storing bath and bed linens.  Think outside of the box.

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  • Deal with sentimental items. Do you still have your children’s sports trophies? Or their special baby clothes? Schedule a day with your family to purge your sentimental items.  Ask your adult children to take their memories to their own homes for safe-keeping.  Perhaps your son doesn’t want to keep all 10 football trophies, but would like to take a photo with all of them to preserve the memory of them before you toss them.  Do you have 3 sets of china from your family?  Why not keep a cup and saucer, or just a plate, from each set and use them as decorations in your home.  You can pass the rest along to other family members or send to a donation center.  Digitize documents and use tools such as Shutterfly to create memory books.  Getting your family involved will help you make these decisions.

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  • After the purge, organize what you are taking with you. Take the “Keep” bins and organize them based on the layout of your new home.  You can take the floor plan for your new home and strategize the placement of your furniture and how to store the items you are keeping.  Being proactive early in the pre-move phase will save a lot of time once the packing, moving, and unpacking takes place.

 

One of the best ways to get your stress managed when relocating is to call on Prévu Relocation Concierge Services. We offer complimentary consultations and can tailor a plan to fit your needs. We can get you organized before your move and settled into your new home with our team of experts!

 

 

 

Our goal is to WOW our clients!

 

$6000 egg book cover

Serve your client. Guarantee your service. Get it right the first time. Have confidence in your product. Go beyond what is promised. Wow the customer!

 

These are some of the often repeated phrases throughout the book entitled, “The $6,000 Egg,” by Deb and Todd Duncan.  We shared this book at a recent team meeting; however, none of these phrases are new to our team. We have upheld exemplary customer service standards throughout our time in business as a relocation concierge services firm. We constantly strive to raise the bar higher. We own a company culture that projects a continual desire to serve, grow, adapt, and most importantly, learn how we be the very best at relocating people.  

 

We receive accolades from our clients as we give them a tour of their home once the relocation project is complete.  We can always hear a sense of relief in their voices as they take in each room and storage space, which have all been handled with our impeccable attention to detail.  Our team at Prévu is proud to leave every project knowing that we gave our best and made sure our clients were 100% satisfied with the results.  We always ask our clients, “What more can we do for you to make your experience better than ever?”  We stand behind that question on every project and strive to meet those goals each time, without fail.  Customer satisfaction will always be our #1 goal!  

 

Pick up this gem of a book sold through The Duncan Group. The book will speak to you as a consumer and a business professional. The ideal customer service culture that radiates throughout this book is important for all levels of professionals, starting from the CEO on down through the employment ranks.

 

Our end goal at Prévu Relocation Concierge Services is to always give our clients the WOW factor!